Who We Are
This Privacy Policy describes how sexoratoys (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from sexoratoys.com. Our website address is: https://sexoratoys.com.
Age Requirement
This website sells adult products and is intended for use only by individuals who are at least 18 years of age (or the age of majority in their jurisdiction, if higher). By using this site, you confirm that you meet this age requirement.
Information We Collect
When you browse our site, we automatically collect certain information such as your IP address, browser type, and pages visited, using cookies and similar technologies.
When you place an order, we collect the information necessary to process it, including your name, shipping and billing address, email address, phone number, and payment details. Payment card information is processed directly by our secure, PCI-compliant payment processor and is never stored on our own servers.
When you create an account, we store your account details, order history, and any information you choose to add to your profile.
If you contact us, we keep a record of your message and our correspondence with you in order to help resolve any issues.
How We Use Your Information
We use your information to: process and fulfill your orders; communicate with you about your order and account; provide customer support; prevent fraud; comply with legal obligations; and, where you have opted in, send you marketing communications, which you may unsubscribe from at any time.
Discreet Packaging and Billing
All orders are shipped in plain, unbranded packaging with no indication of the contents or our company name on the outside. Your payment statement will show a discreet, neutral billing descriptor rather than our store name.
Who We Share Your Information With
We share information with trusted third parties strictly as needed to run our business: payment processors (to securely process transactions), shipping carriers (to deliver your order), and website/hosting service providers. We do not sell your personal information to third parties.
How Long We Retain Your Data
We retain order information for as long as necessary for legal, accounting, and tax purposes. Account information is retained until you request deletion of your account.
Your Rights
You have the right to request access to the personal information we hold about you, to request correction or deletion of that information, and to object to certain uses of it. To make such a request, please contact us using the details on our Contact page.
Cookies
We use cookies to keep track of items in your shopping cart, remember your login, and understand how visitors use our site so we can improve it.
Security
We take reasonable technical and organizational measures to protect your personal information, including SSL/TLS encryption on all pages of this site.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please reach out via our Contact page.